Keyword to Department Mapping

The procedures below describe how aliases are mapped to departments, and allow removing and adding aliases to additional departments.

➢

To add a keyword to a department:

1.

Open the Departments Aliases page (Departments > {department Dictionary name}).

2.

Click on the Department Keywords menu.

3.

Place the cursor on the keywords that you wish to have the department mapped to.

4.

In the Action column, click the button.

5.

From the Department drop-down list, select the department you wish to map to the alias.

6.

Click Save; In our example, HR was added to the Marc keywords name.

➢

To delete an Alias from a Department:

1.

Open the Departments Aliases page (Departments > {department Dictionary name}).

2.

Click on the Department Keywords menu.

3. Double-click the department button that you want to delete. In our example, we want to delete Marc from the HR department. A message appears informing you that the alias will be deleted from the department.

4. Click OK.